Podio experienced a minor incident on July 11, 2025 affecting API, lasting 6d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 11, 2025, 04:44 PM UTC
We are investigating customer reports of an issue impacting the performance of Podio, causing slowness in the application and increased error rates. We will provide updates here as soon as possible.
- investigating Jul 14, 2025, 01:11 PM UTC
We are continuing to investigate this issue.
- investigating Jul 14, 2025, 03:25 PM UTC
We are continuing to investigate this issue.
- investigating Jul 15, 2025, 07:01 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 16, 2025, 07:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 18, 2025, 12:53 PM UTC
We have completed steps to restore stability to the customer experience with Podio web and API. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at Help Center: https://support.sharefile.com/s/