Plecto had 24 outages in the last 2 years totaling 86h 14m of downtime — averaging 1 incident per month.
There were 24 Plecto outages since September 4, 2024 totaling 86h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We're expriencing connectivity issues caused by our hosting provider which cause delays in data processing.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We're observing connectivity issues across entire platform that are affecting response times and cause delays in data processing.
This incident has been resolved.
We're seeing a large amount of 500 errors across the platform, we identified the reason and the fix is on the way
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're experiencing interruption of integration data imports due to external hosting component failure. We're awaiting the component to recover.
We’re still awaiting recovery of the external hosting component causing interruptions to integration data imports. In parallel, we’re investigating alternative ways to resolve or work around the issue.
We’ve implemented a workaround for the external hosting issue, and data imports are now resuming. We’re currently processing the backlog to catch up with the delay.
Data imports are progressing normally, and we expect to be fully caught up with the delay within the next 15 minutes.
Data imports have fully caught up, everything is operating normally. We apologize for the inconvenience caused.
Subset of integrations (notably Close, Quickbooks, Asana, Shopify and others) are not importing data at the moment.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The incident has been resolved.
Yesterday, we observed an increased amount of 502 errors on dashboards, which returned while rendering widgets. We deployed a fix yesterday evening, and the situation stabilized. However, today we are once again seeing rendering errors on widgets. Thank you for your patience while we are actively working on solving the issue
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're currently investigating issues with data imports.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating issues with Plecto APIs being unavailable.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating ongoing issues affecting: * MS SQL data source imports * Timeouts on MySQL data imports Our team is actively working to resolve these remaining issues, and we will provide further updates as soon as possible. Thank you for your patience. Plecto Team
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our recent cloud migration has been completed successfully. Since the migration, we experienced issues with Dynamic Integrations timing out during import operations. This has now been resolved, and dynamic integrations are working as expected. Thank you for your patience. Plecto Team
We are currently investigating this issue.
We have identified the issue and are currently working on a fix.
The incident has been resolved and are actively processing data again. Data can still be a bit delayed, but should catch up within the next hour. We sincerely apologize for the inconvenience and appreciate your patience
We are currently experiencing issues which result in a 502 error for some users and them not being able to log into Plecto.
The issue has been resolved. We are sorry for any inconvenience
We are currently experiencing unexpected delays that are affecting our system. Our team is actively investigating the root cause and working to restore full functionality as quickly as possible.
The issue has been resolved. We are sorry for any inconvenience
We are facing an issue where multiple integrations are not able to import new registrations. We have identifed a possible solution and are working on implementing it. Sorry for the inconvenience.
We are continuing to work on a fix for this issue.
We have deployed the fix and the integrations are now importing data again. The system will take some time to catch up with the data load and we expect all data to be loaded within the next couple of hours. We will continue to monitor the situation.
This incident has been resolved.
There is currently an error with adding widgets to dashboards. We are aware of the situation and are looking into the issue.
We are continuing to investigate this issue.
This incident has been resolved.