Plecto experienced a critical incident on October 28, 2025, lasting 22h 44m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 28, 2025, 07:10 PM UTC
We're experiencing interruption of integration data imports due to external hosting component failure. We're awaiting the component to recover.
- identified Oct 29, 2025, 09:05 AM UTC
We’re still awaiting recovery of the external hosting component causing interruptions to integration data imports. In parallel, we’re investigating alternative ways to resolve or work around the issue.
- monitoring Oct 29, 2025, 11:55 AM UTC
We’ve implemented a workaround for the external hosting issue, and data imports are now resuming. We’re currently processing the backlog to catch up with the delay.
- monitoring Oct 29, 2025, 01:27 PM UTC
Data imports are progressing normally, and we expect to be fully caught up with the delay within the next 15 minutes.
- resolved Oct 29, 2025, 01:44 PM UTC
Data imports have fully caught up, everything is operating normally. We apologize for the inconvenience caused.