Plecto experienced a notice incident on September 19, 2024, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 19, 2024, 07:14 AM UTC
We are facing an issue where multiple integrations are not able to import new registrations. We have identifed a possible solution and are working on implementing it. Sorry for the inconvenience.
- identified Sep 19, 2024, 07:23 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 19, 2024, 07:49 AM UTC
We have deployed the fix and the integrations are now importing data again. The system will take some time to catch up with the data load and we expect all data to be loaded within the next couple of hours. We will continue to monitor the situation.
- resolved Sep 19, 2024, 09:04 AM UTC
This incident has been resolved.