Plecto incident

Issues with importing data and rendering widgets

Critical Resolved View vendor source →

Plecto experienced a critical incident on June 30, 2025 affecting Widget updates, lasting 5h 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2025, 02:50 PM UTC
Resolved
Jun 30, 2025, 08:16 PM UTC
Duration
5h 25m
Detected by Pingoru
Jun 30, 2025, 02:50 PM UTC

Affected components

Widget updates

Update timeline

  1. investigating Jun 30, 2025, 02:50 PM UTC

    We are currently investigating this issue.

  2. identified Jun 30, 2025, 05:16 PM UTC

    We have identified the issue and are currently working on a fix.

  3. resolved Jun 30, 2025, 08:16 PM UTC

    The incident has been resolved and are actively processing data again. Data can still be a bit delayed, but should catch up within the next hour. We sincerely apologize for the inconvenience and appreciate your patience