Plecto incident

Increased error rate

Major Resolved View vendor source →

Plecto experienced a major incident on November 5, 2025, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 03:10 PM UTC
Resolved
Nov 05, 2025, 03:18 PM UTC
Duration
7m
Detected by Pingoru
Nov 05, 2025, 03:10 PM UTC

Update timeline

  1. identified Nov 05, 2025, 03:10 PM UTC

    We're seeing a large amount of 500 errors across the platform, we identified the reason and the fix is on the way

  2. monitoring Nov 05, 2025, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 05, 2025, 03:18 PM UTC

    This incident has been resolved.