Plecto incident

Subset of integrations not importing data

Minor Resolved View vendor source →

Plecto experienced a minor incident on October 12, 2025, lasting 8h 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2025, 09:00 AM UTC
Resolved
Oct 12, 2025, 06:00 PM UTC
Duration
8h 59m
Detected by Pingoru
Oct 12, 2025, 09:00 AM UTC

Update timeline

  1. identified Oct 12, 2025, 01:01 PM UTC

    Subset of integrations (notably Close, Quickbooks, Asana, Shopify and others) are not importing data at the moment.

  2. monitoring Oct 12, 2025, 04:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 12, 2025, 06:47 PM UTC

    This incident has been resolved.