Plaud incident

ASR Service (US) — Service disruption

Major

Ongoing since 03:16 PM UTC, affecting ASR Service (US).

investigating Nov 12, 2026, 03:16 PM UTC

Transcription in the US region has crossed our outage threshold (≥30% of recent jobs failing, or all submissions older than 10 minutes unfinished). Submissions are still accepted and queued, but results are not being delivered. Do not resubmit pending jobs — queued jobs will be processed after recovery. We are investigating.

Started
Nov 12, 2026, 03:16 PM UTC
Resolved
Ongoing
Duration
● 26m
Detected by Pingoru
Nov 12, 2026, 03:16 PM UTC

Affected components

ASR Service (US)

Update timeline

  1. investigating Nov 12, 2026, 03:16 PM UTC

    Transcription in the US region has crossed our outage threshold (≥30% of recent jobs failing, or all submissions older than 10 minutes unfinished). Submissions are still accepted and queued, but results are not being delivered. Do not resubmit pending jobs — queued jobs will be processed after recovery. We are investigating.

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