Plaud incident

SDK Service (US) — Resolved

Major

Resolved after 3 minutes, affecting SDK Service (US), on November 6, 2026.

resolved Nov 06, 2026, 11:03 PM UTC

The US SDK / device API has been restored and is operating normally. Thanks for your patience.

Started
Nov 06, 2026, 11:00 PM UTC
Resolved
Nov 06, 2026, 11:03 PM UTC
Duration
3m
Detected by Pingoru
Nov 06, 2026, 11:00 PM UTC

Affected components

SDK Service (US)

Update timeline

  1. investigating Nov 06, 2026, 11:00 PM UTC

    The US SDK API has crossed our outage threshold (≥5% of requests failing). Partner API operations in the US region — including token issuance, device binding and file upload — may fail until this is resolved. Avoid aggressive retries. We are investigating.

  2. resolved Nov 06, 2026, 11:03 PM UTC

    The US SDK / device API has been restored and is operating normally. Thanks for your patience.

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