Plaud incident
ASR Service (US) — Resolved
Major
Resolved after 4 minutes, affecting ASR Service (US), on November 12, 2026.
US transcription has been restored; new audio is being processed normally. Thanks for your patience.
Affected components
ASR Service (US)
Update timeline
- investigating Nov 12, 2026, 03:08 PM UTC
Transcription in the US region has crossed our outage threshold (≥30% of recent jobs failing, or all submissions older than 10 minutes unfinished). Submissions are still accepted and queued, but results are not being delivered. Do not resubmit pending jobs — queued jobs will be processed after recovery. We are investigating.
- resolved Nov 12, 2026, 03:12 PM UTC
US transcription has been restored; new audio is being processed normally. Thanks for your patience.
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