Plaud incident

SDK Service · JP — degraded is back up

Minor

Resolved after 8 minutes, affecting SDK Service (JP), on November 9, 2026.

investigating Nov 09, 2026, 09:44 PM UTC

The error rate on the JP SDK API has exceeded our degraded threshold (≥1% of requests). Device SDK, file upload and partner user endpoints in the JP region may be intermittently affected. Failed calls are safe to retry with backoff. We are investigating.

Started
Nov 09, 2026, 09:44 PM UTC
Resolved
Nov 09, 2026, 09:53 PM UTC
Duration
8m
Detected by Pingoru
Nov 09, 2026, 09:44 PM UTC

Affected components

SDK Service (JP)

Update timeline

  1. investigating Nov 09, 2026, 09:44 PM UTC

    The error rate on the JP SDK API has exceeded our degraded threshold (≥1% of requests). Device SDK, file upload and partner user endpoints in the JP region may be intermittently affected. Failed calls are safe to retry with backoff. We are investigating.

  2. resolved Nov 09, 2026, 09:53 PM UTC

    JP is back up. This incident was automatically resolved by Instatus monitoring.

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