Plaud incident

ASR Service (Japan) — Degraded performance

Minor

Ongoing since 06:29 AM UTC, affecting ASR Service (JP).

investigating Oct 24, 2026, 06:29 AM UTC

Transcription health in the JP region has crossed our degraded threshold (≥10% of recent jobs failing, or more than half of submissions older than 10 minutes still unfinished). New submissions are accepted; results and webhooks may be delayed. Jobs that returned FAILURE are safe to resubmit. We are investigating.

Started
Oct 24, 2026, 06:29 AM UTC
Resolved
Ongoing
Duration
● 6h 24m
Detected by Pingoru
Oct 24, 2026, 06:29 AM UTC

Affected components

ASR Service (JP)

Update timeline

  1. investigating Oct 24, 2026, 06:29 AM UTC

    Transcription health in the JP region has crossed our degraded threshold (≥10% of recent jobs failing, or more than half of submissions older than 10 minutes still unfinished). New submissions are accepted; results and webhooks may be delayed. Jobs that returned FAILURE are safe to resubmit. We are investigating.

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