Plaud incident

ASR Service (US) — Degraded performance

Minor

Ongoing since 02:36 PM UTC, affecting ASR Service (US).

investigating Nov 12, 2026, 02:36 PM UTC

Transcription health in the US region has crossed our degraded threshold (≥10% of recent jobs failing, or more than half of submissions older than 10 minutes still unfinished). New submissions are accepted; results and webhooks may be delayed. Jobs that returned FAILURE are safe to resubmit. We are investigating.

Started
Nov 12, 2026, 02:36 PM UTC
Resolved
Ongoing
Duration
● 22m
Detected by Pingoru
Nov 12, 2026, 02:36 PM UTC

Affected components

ASR Service (US)

Update timeline

  1. investigating Nov 12, 2026, 02:36 PM UTC

    Transcription health in the US region has crossed our degraded threshold (≥10% of recent jobs failing, or more than half of submissions older than 10 minutes still unfinished). New submissions are accepted; results and webhooks may be delayed. Jobs that returned FAILURE are safe to resubmit. We are investigating.

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