Plaud incident

SDK Service · JP — degraded is back up

Minor

Resolved after 9 minutes, affecting SDK Service (JP), on November 6, 2026.

investigating Nov 06, 2026, 10:40 PM UTC

The error rate on the JP SDK API has exceeded our degraded threshold (≥1% of requests). Device SDK, file upload and partner user endpoints in the JP region may be intermittently affected. Failed calls are safe to retry with backoff. We are investigating.

Started: Nov 06, 2026, 10:40 PM UTC
Resolved: Nov 06, 2026, 10:49 PM UTC
Duration: 9m
Detected by Pingoru: Nov 06, 2026, 10:40 PM UTC

Affected components

SDK Service (JP)

Update timeline

investigating Nov 06, 2026, 10:40 PM UTC

The error rate on the JP SDK API has exceeded our degraded threshold (≥1% of requests). Device SDK, file upload and partner user endpoints in the JP region may be intermittently affected. Failed calls are safe to retry with backoff. We are investigating.
resolved Nov 06, 2026, 10:49 PM UTC

JP is back up. This incident was automatically resolved by Instatus monitoring.

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