Planet DDS incident

Denticon Slowness

Minor Resolved View vendor source →

Planet DDS experienced a minor incident on August 14, 2026 affecting Practice Management, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2026, 01:38 PM UTC
Resolved
Aug 14, 2026, 03:25 PM UTC
Duration
1h 46m
Detected by Pingoru
Aug 14, 2026, 01:38 PM UTC

Affected components

Practice Management

Update timeline

  1. investigating Aug 14, 2026, 01:38 PM UTC

    Our system monitoring detected unusual slowness within Denticon beginning at 6:30am PT Engineering Teams are engaged and investigating the issue.

  2. monitoring Aug 14, 2026, 02:00 PM UTC

    System performance has returned to normal status. We will continue to monitor.

  3. resolved Aug 14, 2026, 03:25 PM UTC

    This incident has been resolved.