Planet DDS experienced a notice incident on July 31, 2026, lasting 49m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 31, 2026, 12:56 PM UTC
Monitoring has alerted our teams to some portions of Denticon performing slower than expected. Engineering teams are engaged to investigate the issue.
- identified Jul 31, 2026, 01:15 PM UTC
Engineering teams have identified the issue and have applied changes to mitigate the issue. Affected users should log out and log back into Denticon to ensure they are no longer affected.
- monitoring Jul 31, 2026, 01:39 PM UTC
Engineering teams have applied an update to mitigate the issues, and are seeing signs of improvement for all clients. We will continue to monitor for any further issues.
- resolved Jul 31, 2026, 01:46 PM UTC
System monitoring and client confirmation indicate that the mitigation has been effective. We are marking the incident resolved at this time.