Planet DDS experienced a notice incident on September 15, 2025 affecting XVWeb Viewer, lasting 7h 37m. The incident has been resolved; the full update timeline is below.
Affected components
XVWeb Viewer
Update timeline
- monitoring Sep 15, 2025, 06:53 PM UTC
At approximately 11:21am PT, automated monitoring detected an issue causing some clients to be unable to reach XVWeb due to a network error. The network connection to XVWeb was restored at 11:28am PT, and all connections to XVWeb are now successful. We are continuing to investigate and will provide a Root Cause as it is identified.
- resolved Sep 16, 2025, 02:05 AM UTC
This incident has been resolved. A complete Root Cause Analysis will be published within the next business day.