Planet DDS incident

Microsoft Azure Fabric Service Performance Degraded impacting Denticon Practice Analytics

Planet DDS experienced a notice incident on October 21, 2025 affecting Practice Analytics, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started: Oct 21, 2025, 03:23 PM UTC
Resolved: Oct 21, 2025, 06:23 PM UTC
Duration: 2h 59m
Detected by Pingoru: Oct 21, 2025, 03:23 PM UTC

Affected components

Practice Analytics

Update timeline

investigating Oct 21, 2025, 03:23 PM UTC

We’re currently experiencing degraded performance with our partner service Microsoft Azure Fabric Service which is impacting Denticon Practice Analytics. Our team is actively working with our partner to restore service back to normal operation.
identified Oct 21, 2025, 05:39 PM UTC

Denticon Practice Analytics: We continue to observe degraded performance, and sites may be in read-only mode due to an ongoing Microsoft Azure Fabric outage. Our team is actively working with our partner to restore service back to normal operation.
identified Oct 21, 2025, 05:40 PM UTC

Denticon Practice Analytics: We continue to observe degraded performance, and sites may be in read-only mode due to an ongoing Microsoft Azure Fabric outage. Our team is actively working with our partner to restore service back to normal operation.
resolved Oct 21, 2025, 06:23 PM UTC

This incident has been resolved.