Planet DDS experienced a notice incident on December 5, 2025 affecting Practice Management, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Practice Management
Update timeline
- investigating Dec 05, 2025, 09:11 AM UTC
We’re currently experiencing an outage with www.planetdds.com. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation. Denticon can be accessed at w1.denticon.com. We will provide an update in 15 minutes.
- investigating Dec 05, 2025, 09:11 AM UTC
We are continuing to investigate this issue.
- investigating Dec 05, 2025, 09:12 AM UTC
We are continuing to investigate this issue.
- monitoring Dec 05, 2025, 09:15 AM UTC
Issue has been resolved. We are now monitoring.
- resolved Dec 05, 2025, 09:25 AM UTC
Full service to www.planetdds.com has been restored.