Plaid had 37 outages in the last 2 years totaling 103h 52m of downtime — averaging 1.5 incidents per month.
There were 37 Plaid outages since October 20, 2025 totaling 103h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently experiencing issues with the delivery of institution status alerts. Some customers may not receive timely notifications about institution health changes. We are actively investigating the issue.
We think the impact from the issue is over.
Plaid Check (CRA) requests are experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
We've identified the root cause and are deploying a fix.
This issue has been mitigated. We are closely monitoring our systems as we recover.
This incident has been resolved.
We are currently investigating the issue
Systems are improving. We are monitoring.
This issue has been resolved. We will continue monitoring.
We experienced elevated error rates on sign-ins and sign-ups between Monday, November 10, 2025 from 8:16 PT - Monday, November 10, 2025 from 9:02 PT. This incident has been resolved.
Dashboard is down, we are investigating
We have fixed the issue and are actively monitoring
Capital One is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Capital One has resolved the issue.
This incident has been resolved.
Between 12:55 and 13:05 GMT, one of our banking partners experienced a brief service interruption. Full service was restored by 1:05pm. Payins via Payment Initiation and payouts/refunds experienced elevated failure rates during this time.
We are experiencing elevated error rates in the Dashboard for institutions features. We are actively investigating this issue.
We have identified and mitigated the issue. We are closely monitoring our systems.
We think the impact from the issue is over.
We are currently investigating the issue.
The degradation specifically affects users created with consumer_report_user_identity field (Plaid Check users). We are still investigating the issue.
We’ve identified and resolved the root cause of the issue. New CRA user creation calls are now recovering. We’re continuing to work on a fix to allow previously failed requests to be retried.
This incident has been resolved.
We are continuing to experience API and Dashboard failures due to the ongoing AWS outage that are causing errors on multiple surface areas. We are investigating mitigations and waiting on further updates from AWS.
We're observing full recovery across all endpoints and continuing to monitor.
We're seeing a low rate of lingering errors from the earlier AWS outage which is mostly contained to Dashboard, CRA and Transfer. We're continuing to investigate avenues to recover this more rapidly.
We identified a fix that routes around the remaining errors for Dashboard, CRA and Transfer. We've monitored those service health and see full recovery.
This incident has been resolved.
/signal/evaluate requests are experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
We are seeing improved error rates on the /signal/evaluate endpoint, and will continue to monitor its recovery.
We are observing elevated 500s on the /signal/evaluate API once again. We have identified the issue and are investigating fixes.
We are seeing improved error rates on the /signal/evaluate endpoint, and will continue to monitor its recovery.
This incident has been resolved.