Plaid incident

Elevated dashboard institutions error rates

Notice Resolved View vendor source →

Plaid experienced a notice incident on October 28, 2025 affecting Dashboard, lasting 10h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 05:03 PM UTC
Resolved
Oct 29, 2025, 03:08 AM UTC
Duration
10h 4m
Detected by Pingoru
Oct 28, 2025, 05:03 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Oct 28, 2025, 05:03 PM UTC

    We are experiencing elevated error rates in the Dashboard for institutions features. We are actively investigating this issue.

  2. monitoring Oct 28, 2025, 06:19 PM UTC

    We have identified and mitigated the issue. We are closely monitoring our systems.

  3. resolved Oct 29, 2025, 03:08 AM UTC

    We think the impact from the issue is over.