Plaid had 43 outages in the last 2 years totaling 125h 54m of downtime — averaging 1.8 incidents per month.
There were 43 Plaid outages since October 20, 2025 totaling 125h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are observing issues impacting new connections to Bank of America. We have notified Bank of America and are working to root cause and resolve this issue as quickly as possible.
This incident has been resolved.
We've identified and issue causing degraded performance for our Python SDK (v33.0.0 and later) when retrieving Identity Verification results. We are deploying a fix.
A fix is deployed. This incident has been resolved.
We are currently experiencing elevated error rates for Payouts/Refunds API calls. We are actively investigating and working to mitigate this issue.
We have identified the root cause of the issue and are actively working to mitigate the impact. This is also impacting payments transitioning to SETTLED status.
The incident is ongoing and we are working with our partner to restore service. You may continue to see issues with Refunds and Payouts. Settlement webhooks for pay-ins are also impacted.
We are observing improved performance and services are returning to normal operations. We are closely monitoring our systems as we recover.
This incident has been resolved. Our services have returned to normal operations.
Transfer is experiencing delays affecting status updates for some Standard ACH and Same-Day ACH transfers created yesterday. Impacted Transfers were successfully settled on ACH network. Transfer creation and new payment processing are operating normally. We've identified the root cause and are actively addressing it and will update this incident as it is resolved.
All impacted ACH and Same-day ACH transfers's status have been updated to posted. They will be marked as settled later today.
We are currently experiencing elevated error rates for Payouts/Refunds API calls. We are actively investigating and working to mitigate this issue.
We have identified the root cause of the issue and are actively working to mitigate the impact.
This issue has been mitigated. We are closely monitoring our systems as we recover.
This incident has been resolved.
This incident has been resolved.
We are experiencing degraded performance with Link. Some users are seeing issues with Link, where when users completes an OAuth flow with a bank, Plaid Link may crash and restart, prompting users to connect their bank accounts again. We believe that this is related to a recent WebKit bug: [https://bugs.webkit.org/show_bug.cgi?id=318772](https://bugs.webkit.org/show_bug.cgi?id=318772 "https://bugs.webkit.org/show_bug.cgi?id=318772") We are actively investigating and working to mitigate this issue.
This incident has been resolved.
We are experiencing elevated error rates on the Plaid Dashboard during SSO and Google sign-ins. We are actively investigating this issue.
We are experiencing elevated error rates on the Plaid Dashboard during SSO and Google sign-ins. We are working on a resolution.
SSO and Social Logins on the Plaid Dashboard are now working with increased latency. We'll continue to monitor until fully recovered.
SSO and Google logins in the Plaid Dashboard are now performing as normal.
We are currently experiencing elevated error rates for Document Income API calls. We are actively investigating and working to mitigate this issue.
This incident has been resolved.
Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.
This incident has been resolved.
Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
This incident has been resolved.
Identity Verification experienced a degradation in performance affecting Document checks between 16:37 UTC and 18:05 UTC. Performance has been restored. We are closely monitoring our systems as we recover.
This incident has been resolved.
We have identified the root cause of the issue and are actively working to mitigate the impact.
This issue has been mitigated. We are closely monitoring our systems as we recover.
This incident has been resolved.
Dashboard widgets are appearing as dark theme variants for some users.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
This incident has been resolved.
Identity Verification experienced downtime between 17:02 to 17:07 UTC. The problem has since been identified and fixed.
This incident has been resolved.
We are currently experiencing elevated error rates for Link due to AT&T messaging issues. We are actively investigating and working to mitigate this issue.
We experienced degraded performance with Link. Some Link users missed their text messages. The issue has been mitigated.
We are experiencing elevated error rates in the Dashboard. We are actively investigating this issue.
The issue has been mitigated. We are closely monitoring our systems as we recover.
This incident has been resolved.
We are currently investigating an issue affecting connections to Fidelity and Fidelity NetBenefits. As a result, item adds and API requests for these institutions through Plaid may be impacted. Our team is actively working to resolve the issue and will share updates as they become available.
The issue affecting connections to Fidelity and Fidelity NetBenefits has been resolved. Item adds and API requests through Plaid have returned to normal operation. We will continue to monitor to ensure stability.
We experienced elevated error rates for API calls and item adds on Monday, March 09, 2026 from 21:25 UTC - 21:30 UTC. This issue has been mitigated. We are closely monitoring our systems as we recover.
This incident has been resolved.
FedACH continues to report delays in ACH file delivery and settlement. This may result in ACH Transfer delays. We are continuing to monitor the situation to limit client impact.
This incident has been resolved.
Instant Payment Transfer rails are temporarily delayed. This applies to Instant Payouts (RTP and FedNow) and RfP (Request for Payments). ACH Transfers are unaffected for now. We are actively monitoring and will update this incident as it is resolved.
We think the impact from the issue is over.