Plaid had 37 outages in the last 2 years totaling 100h 5m of downtime — averaging 1.5 incidents per month.
There were 37 Plaid outages since October 20, 2025 totaling 100h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.
We were experiencing elevated error rates. This issue has been mitigated. We are closely monitoring our systems as we recover.
This incident has been resolved.
Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
This incident has been resolved.
Dashboard widgets are appearing as dark theme variants for some users.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
This incident has been resolved.
Identity Verification experienced downtime between 17:02 to 17:07 UTC. The problem has since been identified and fixed.
This incident has been resolved.
We are currently experiencing elevated error rates for Link due to AT&T messaging issues. We are actively investigating and working to mitigate this issue.
We experienced degraded performance with Link. Some Link users missed their text messages. The issue has been mitigated.
We are experiencing elevated error rates in the Dashboard. We are actively investigating this issue.
The issue has been mitigated. We are closely monitoring our systems as we recover.
This incident has been resolved.
We are currently investigating an issue affecting connections to Fidelity and Fidelity NetBenefits. As a result, item adds and API requests for these institutions through Plaid may be impacted. Our team is actively working to resolve the issue and will share updates as they become available.
The issue affecting connections to Fidelity and Fidelity NetBenefits has been resolved. Item adds and API requests through Plaid have returned to normal operation. We will continue to monitor to ensure stability.
We experienced elevated error rates for API calls and item adds on Monday, March 09, 2026 from 21:25 UTC - 21:30 UTC. This issue has been mitigated. We are closely monitoring our systems as we recover.
This incident has been resolved.
FedACH continues to report delays in ACH file delivery and settlement. This may result in ACH Transfer delays. We are continuing to monitor the situation to limit client impact.
This incident has been resolved.
Instant Payment Transfer rails are temporarily delayed. This applies to Instant Payouts (RTP and FedNow) and RfP (Request for Payments). ACH Transfers are unaffected for now. We are actively monitoring and will update this incident as it is resolved.
We think the impact from the issue is over.
Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.
We are experiencing degraded performance with Link, with around 5-10% of users experiencing this issue. We are actively investigating and working to mitigate this issue.
This incident has been resolved.
Citibank is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Citibank has resolved the issue.
This incident has been resolved.
Instant Payment Transfer rails are currently experiencing settlement delay. This does not affect ACH transfers. Instant transfer creation requests will be accepted as usual via /transfer/create, but processing these payments might be delayed. We are actively working on identifying the issue and will provide an update shortly.
Instant payments are still being processed and settled. But there is delay in marking transfers as settled and generating transfer events. We have identified the issue and are working on the fix.
A fix has been deployed. Instant payment processing is now resumed. We are continuing monitoring the results.
Instant payment processing is now fully recovered.
The Identity Verification dashboard is experiencing downtime. We are investigating.
We have identified the likely issue and are rolling out a fix.
The Identity Verification dashboard has been restored. We are closely monitoring our systems as we recover.
This incident has been resolved.
Chime is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chime has resolved the issue.
This incident has been resolved.
We are currently experiencing a degradation in CRA report generation that may result in missing webhooks. We have identified the root cause and are actively working to mitigate the impact.
This issue has been mitigated. We are closely monitoring our systems as we recover.
This incident has been resolved.