Plaid incident

Transaction Updates Delayed

Minor Resolved

Plaid experienced a minor incident on July 22, 2026, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 02:58 PM UTC
Resolved
Jul 24, 2026, 10:02 AM UTC
Duration
1d 19h
Detected by Pingoru
Jul 22, 2026, 02:58 PM UTC

Update timeline

  1. investigating Jul 22, 2026, 02:58 PM UTC

    We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue.

  2. investigating Jul 22, 2026, 04:43 PM UTC

    We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue. 12:41pm EST - We're currently monitoring initial/full pull recovery over the next five to eight hours, will provide more information soon

  3. investigating Jul 22, 2026, 05:22 PM UTC

    We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue. 12:41pm EST - We're currently monitoring initial/full pull recovery over the next five to eight hours, will provide more information soon 1:21pm EST - To clarify, we are prioritizing initial and full pull recovery. We will work on recovering default pulls next. We don't yet have an estimate to when these delays will be fully resolved.

  4. investigating Jul 22, 2026, 05:32 PM UTC

    We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue. 1:21pm EST - We are prioritizing initial and full pull recovery. We will work on recovering default pulls next. We don't yet have an estimate to when these delays will be fully resolved.

  5. investigating Jul 22, 2026, 05:39 PM UTC

    We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue. We are prioritizing recovery of initial and historical Transaction webhooks and then will work through the Default webhook queue. We expect the first group to complete in the next 2-3 hours. Webhooks are being sent on a FIFO basis.

  6. investigating Jul 22, 2026, 09:25 PM UTC

    The underlying issue is resolved and the system continues to recover. Initial and Historical webhook queues are processing and Default webhooks will process when that completes.

  7. monitoring Jul 22, 2026, 11:53 PM UTC

    The underlying issue has been resolved, and recovery is progressing. Initial and historical transaction webhooks are now caught up, and new webhooks, including default webhooks, are being processed normally. We are continuing to work through the remaining backlog of older default webhook updates and are monitoring recovery closely.

  8. monitoring Jul 23, 2026, 03:23 PM UTC

    The underlying issue has been resolved, and recovery is progressing. Initial and historical transaction webhooks are now caught up, and new webhooks, including default webhooks, are being processed normally. We are continuing to work through the remaining backlog of older default update webhooks and expect all missing webhooks to be processed by the end of the day.

  9. monitoring Jul 23, 2026, 07:43 PM UTC

    The underlying issue has been resolved, and recovery is progressing. Initial and historical transaction webhooks are now caught up, and new webhooks, including default webhooks, are being processed normally. We are continuing to work through the remaining backlog of older default update webhooks and expect all missing webhooks to be processed by the end of the day.

  10. monitoring Jul 23, 2026, 11:50 PM UTC

    The underlying issue has been resolved, and recovery is progressing. Initial and historical transaction webhooks are now caught up, and new webhooks, including default webhooks, are being processed normally. We are continuing to work through the remaining backlog of older default update webhooks and expect all missing webhooks to be processed by the end of the day.

  11. investigating Jul 24, 2026, 02:22 AM UTC

    We are again experiencing delays in Transactions update webhooks due to a recurrence of the third-party service provider issue that caused the earlier degradation. We are working closely with the provider to mitigate the issue and restore normal processing as quickly as possible.

  12. monitoring Jul 24, 2026, 04:26 AM UTC

    The third-party provider issue has been mitigated and recovery is progressing. New item connections and their initial and historical transaction webhooks are healthy and firing normally again, and new transaction updates, including default update webhooks, are being processed normally. We have resumed working through the remaining backlog of older default update webhooks and will continue to monitor closely as it clears.

  13. resolved Jul 24, 2026, 10:02 AM UTC

    This incident is now resolved. The underlying issue has been fully mitigated, and all delayed default update webhooks have now been delivered. New item connections and their initial and historical transaction webhooks are firing normally, and new transaction updates, including default update webhooks, are being processed normally.