Delayed Transactions Update Webhooks

Update timeline

1. identified Oct 13, 2026, 07:40 AM UTC

   We identified an issue causing delays in Transactions update processing. During this time, some customers may have received fewer SYNC_UPDATES_AVAILABLE webhooks than expected. We applied mitigation and transaction updates began processing normally, including delivery of the accumulated backlog.

2. resolved Oct 13, 2026, 08:50 AM UTC

   This incident has been resolved and the backlog of delayed transaction updates has cleared. Some customers may have observed elevated SYNC_UPDATES_AVAILABLE webhook volume while processing caught up. We did not observe an abnormal increase in webhook delivery failures, and no customer action is required.

3. resolved Oct 13, 2026, 08:50 AM UTC

   This incident has been resolved and the backlog of delayed transaction updates has cleared. Some customers may have observed elevated SYNC_UPDATES_AVAILABLE webhook volume while processing caught up. We did not observe an abnormal increase in webhook delivery failures, and no customer action is required.

4. resolved Oct 13, 2026, 08:55 PM UTC

   This incident has been resolved and the backlog of delayed transaction updates has cleared. Some customers may have observed elevated `SYNC_UPDATES_AVAILABLE` webhook volume while processing caught up. We did not observe an abnormal increase in webhook delivery failures, and no customer action is required.

5. identified Oct 13, 2026, 08:55 PM UTC

   We identified an issue causing delays in Transactions update processing. During this time, some customers may have received fewer `SYNC_UPDATES_AVAILABLE` webhooks than expected. We applied mitigation and transaction updates began processing normally, including delivery of the accumulated backlog.