Plaid incident

Payouts/Refunds API degraded

Notice Resolved

Plaid experienced a notice incident on July 23, 2026, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 11:41 AM UTC
Resolved
Jul 23, 2026, 02:33 PM UTC
Duration
2h 52m
Detected by Pingoru
Jul 23, 2026, 11:41 AM UTC

Update timeline

  1. investigating Jul 23, 2026, 11:41 AM UTC

    We are currently experiencing elevated error rates for Payouts/Refunds API calls. We are actively investigating and working to mitigate this issue.

  2. identified Jul 23, 2026, 11:51 AM UTC

    We have identified the root cause of the issue and are actively working to mitigate the impact.

  3. monitoring Jul 23, 2026, 12:25 PM UTC

    This issue has been mitigated. We are closely monitoring our systems as we recover.

  4. monitoring Jul 23, 2026, 02:28 PM UTC

    This incident has been resolved.

  5. resolved Jul 23, 2026, 02:33 PM UTC

    This incident has been resolved.