Plaid incident

Transfer RTP Requests are Temporarily Disabled for Some Customers

Resolved after 1 hour 8 minutes, affecting API - Production, on November 4, 2026.

identified Nov 04, 2026, 04:41 PM UTC

Transfer RTP requests are temporarily disabled for some customers. Transfer will resume full RTP activity in a couple of hours. Other payment rail types are fully functional.

Started: Nov 04, 2026, 04:41 PM UTC
Resolved: Nov 04, 2026, 05:50 PM UTC
Duration: 1h 8m
Detected by Pingoru: Nov 04, 2026, 04:41 PM UTC

Affected components

API - Production

Update timeline

identified Nov 04, 2026, 04:41 PM UTC

Transfer RTP requests are temporarily disabled for some customers. Transfer will resume full RTP activity in a couple of hours. Other payment rail types are fully functional.
resolved Nov 04, 2026, 05:50 PM UTC

This incident has been resolved.

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