Pixlee incident

Degraded Performance on Emplifi Ratings and Reviews - EU region

Resolved after 11 hours 44 minutes, affecting Ratings & Reviews, on July 14, 2026.

resolved Jul 15, 2026, 02:46 AM UTC

The incident involving elevated error rates and response times for Emplifi Ratings and Reviews - EU region has been resolved. We apologize for any inconvenience this may have caused.

Started
Jul 14, 2026, 03:02 PM UTC
Resolved
Jul 15, 2026, 02:46 AM UTC
Duration
11h 44m
Detected by Pingoru
Jul 14, 2026, 03:02 PM UTC

Affected components

Ratings & Reviews

Update timeline

  1. investigating Jul 14, 2026, 03:02 PM UTC

    We are currently investigating elevated error rates and slower response times affecting Emplifi Ratings and Reviews - EU region Our engineering team is actively looking into the root cause and working to restore optimal performance.

  2. monitoring Jul 14, 2026, 03:46 PM UTC

    A fix has been implemented to resolve the performance degradation of Emplifi Ratings and Reviews - EU Region. Error rates and response times have returned to normal levels. We are currently monitoring the system to ensure full stability.

  3. resolved Jul 15, 2026, 02:46 AM UTC

    The incident involving elevated error rates and response times for Emplifi Ratings and Reviews - EU region has been resolved. We apologize for any inconvenience this may have caused.

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