Pixlee incident
Degraded Performance on Emplifi Ratings and Reviews - EU region
Pixlee experienced a minor incident on July 14, 2026 affecting Ratings & Reviews, lasting 11h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 14, 2026, 03:02 PM UTC
Status: Investigating We are currently investigating elevated error rates and slower response times affecting Emplifi Ratings and Reviews - EU region Our engineering team is actively looking into the root cause and working to restore optimal performance. Affected components Ratings & Reviews (Partial outage)
- monitoring Jul 14, 2026, 03:46 PM UTC
Status: Monitoring A fix has been implemented to resolve the performance degradation of Emplifi Ratings and Reviews - EU Region. Error rates and response times have returned to normal levels. We are currently monitoring the system to ensure full stability. Affected components Ratings & Reviews (Operational)
- resolved Jul 15, 2026, 02:46 AM UTC
Status: Resolved The incident involving elevated error rates and response times for Emplifi Ratings and Reviews - EU region has been resolved. We apologize for any inconvenience this may have caused. Affected components Ratings & Reviews (Operational)