Pitney Bowes incident
Expedited Delivery Services - Incident - Initial Notification
Pitney Bowes experienced a minor incident on June 28, 2026 affecting Create Label and Get Rates, lasting 6h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 28, 2026, 10:55 AM UTC
We are currently experiencing technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services. Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
- monitoring Jun 28, 2026, 11:14 AM UTC
Our Emergency Response Team contacted USPS and confirmed that the USPS Ship APIs are currently undergoing scheduled maintenance from 05:00 AM CT to 12:00 PM CT. During this maintenance window, some API services may experience intermittent issues. We are continuing to monitor the situation closely and will provide further updates as soon as additional information becomes available or once normal service has been restored.
- resolved Jun 28, 2026, 05:23 PM UTC
This incident has been resolved.