Pitney Bowes incident
Expedited Delivery Services - Incident - Initial Notification
Pitney Bowes experienced a minor incident on October 18, 2026 affecting Create Label and Get Rates, lasting 5h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 18, 2026, 11:39 AM UTC
We are currently experiencing intermittent technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services. Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
- resolved Oct 18, 2026, 04:57 PM UTC
We experienced a technical issue earlier today. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.