Pitney Bowes incident

Royal Mail Service Disruption Observed for RateShipment.

Critical Resolved View vendor source →

Pitney Bowes experienced a critical incident on May 28, 2026 affecting Royal Mail, lasting 13h 20m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 05:22 AM UTC
Resolved
May 28, 2026, 06:42 PM UTC
Duration
13h 20m
Detected by Pingoru
May 28, 2026, 05:22 AM UTC

Affected components

Royal Mail

Update timeline

  1. investigating May 28, 2026, 05:22 AM UTC

    Failures are being observed for Royal Mail carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.

  2. resolved May 28, 2026, 06:42 PM UTC

    Royal Mail have resolved the issue and all services are functional now.