Pitney Bowes incident
Royal Mail Service Disruption Observed for RateShipment.
Resolved after 13 hours 20 minutes, affecting Royal Mail, on May 28, 2026.
Failures are being observed for Royal Mail carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.
Affected components
Update timeline
- investigating May 28, 2026, 05:22 AM UTC
Failures are being observed for Royal Mail carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.
- resolved May 28, 2026, 06:42 PM UTC
Royal Mail have resolved the issue and all services are functional now.
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