Pitney Bowes incident

Canada Post Service Disruption Observed for RateShipment.

Critical Resolved View vendor source →

Pitney Bowes experienced a critical incident on May 18, 2026 affecting Canada Post, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 08:35 PM UTC
Resolved
May 18, 2026, 09:33 PM UTC
Duration
58m
Detected by Pingoru
May 18, 2026, 08:35 PM UTC

Affected components

Canada Post

Update timeline

  1. investigating May 18, 2026, 08:35 PM UTC

    Failures are being observed for Canada Post carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

  2. resolved May 18, 2026, 09:33 PM UTC

    Canada Post have resolved the issue and all services are functional now.