Pitney Bowes incident
UPS Service Disruption Observed for RateShipment.
Pitney Bowes experienced a critical incident on May 7, 2026 affecting UPS, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
UPS
Update timeline
- investigating May 07, 2026, 08:43 PM UTC
Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
- resolved May 07, 2026, 09:41 PM UTC
UPS have resolved the issue and all services are functional now.