Pirate Ship experienced a major incident on September 6, 2025 affecting Pirate Ship App (ship.pirateship.com), lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Pirate Ship App (ship.pirateship.com)
Update timeline
- investigating Sep 06, 2025, 05:06 PM UTC
We are currently experiencing an issue with our mail server, which is affecting the delivery of transactional emails from our application. Our team is currently investigating what's gone wrong. Subscribe to receive updates as we work to fix this as quickly as we can. We know how important it is for you to be able to ship right now—we're sorry for the trouble Captain!
- resolved Sep 06, 2025, 08:13 PM UTC
This incident has been resolved.