Pirate Ship incident

Emails Delayed

Resolved after 3 hours 6 minutes, affecting Pirate Ship App (ship.pirateship.com), on September 6, 2025.

investigating Sep 06, 2025, 05:06 PM UTC

We are currently experiencing an issue with our mail server, which is affecting the delivery of transactional emails from our application. Our team is currently investigating what's gone wrong. Subscribe to receive updates as we work to fix this as quickly as we can. We know how important it is for you to be able to ship right now—we're sorry for the trouble Captain!

Started
Sep 06, 2025, 05:06 PM UTC
Resolved
Sep 06, 2025, 08:13 PM UTC
Duration
3h 6m
Detected by Pingoru
Sep 06, 2025, 05:06 PM UTC

Affected components

Pirate Ship App (ship.pirateship.com)

Update timeline

  1. investigating Sep 06, 2025, 05:06 PM UTC

    We are currently experiencing an issue with our mail server, which is affecting the delivery of transactional emails from our application. Our team is currently investigating what's gone wrong. Subscribe to receive updates as we work to fix this as quickly as we can. We know how important it is for you to be able to ship right now—we're sorry for the trouble Captain!

  2. resolved Sep 06, 2025, 08:13 PM UTC

    This incident has been resolved.

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