Pirate Ship incident

Login not possible for some users

Resolved after 1 hour 33 minutes, affecting Pirate Ship App (ship.pirateship.com), on December 23, 2024.

monitoring Dec 23, 2024, 04:21 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 23, 2024, 04:01 PM UTC
Resolved
Dec 23, 2024, 05:35 PM UTC
Duration
1h 33m
Detected by Pingoru
Dec 23, 2024, 04:01 PM UTC

Affected components

Pirate Ship App (ship.pirateship.com)

Update timeline

  1. investigating Dec 23, 2024, 04:01 PM UTC

    We're aware there's an issue and our team is currently investigating what's gone wrong. Subscribe to receive updates as we work to fix this as quickly as we can. We know how important it is for you to be able to ship right now—we're sorry for the trouble Captain!

  2. identified Dec 23, 2024, 04:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 23, 2024, 04:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 23, 2024, 05:35 PM UTC

    This incident has been resolved.

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