Resolved after 3 hours 7 minutes, affecting Pirate Ship App (ship.pirateship.com) and UPS Shipments, Pickups and Delivery Estimates, on February 21, 2025.
Rating and buying of UPS labels is working again. Please be advised that there might still be some intermittent issues while we continue to monitor the situation to make sure everything is working as expected.
Affected components
Update timeline
- investigating Feb 21, 2025, 08:48 AM UTC
The UPS APIs we use to rate and buy labels are experiencing an outage right now. That means that purchasing UPS labels is currently unavailable. Scheduling pickups might intermittently work. We're working with our partners to help them fix this issue as quickly as possible, and will keep you updated.
- monitoring Feb 21, 2025, 09:27 AM UTC
Rating and buying of UPS labels is working again. Please be advised that there might still be some intermittent issues while we continue to monitor the situation to make sure everything is working as expected.
- resolved Feb 21, 2025, 10:08 AM UTC
This incident has been resolved.
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