Ping Identity had 54 outages in the last 2 years totaling 19h 9m of downtime — averaging 2.2 incidents per month.
There were 54 Ping Identity outages since June 21, 2025 totaling 19h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.
Since 09:40 UTC engineers have been investigating, mitigating and monitoring service issues in EU-West.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating a high error rate with PingID MFA authentications.
We are continuing to investigate the issue.
We have mitigated the issue but are continuing to investigate.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
Engineers are continuing to try to mitigate for issues with the service.
Service has been improved, but we do not yet have a full resolution.
All services are operational. Ping engineers remain in state of heightened awareness and continue to investigate the root cause.
This incident has been resolved.