Ping Identity incident

2 minute increased error rate for PingOne User Login

Minor Resolved View vendor source →

Ping Identity experienced a minor incident on October 22, 2025 affecting User Login and User Login API, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 04:53 PM UTC
Resolved
Oct 22, 2025, 04:58 PM UTC
Duration
5m
Detected by Pingoru
Oct 22, 2025, 04:53 PM UTC

Affected components

User LoginUser Login API

Update timeline

  1. monitoring Oct 22, 2025, 04:53 PM UTC

    We saw an increased error rate for PingOne User Login for 2 minutes from 16:40 to 16:42 UTC. Error rates have returned to normal and the team is monitoring.

  2. resolved Oct 22, 2025, 04:58 PM UTC

    This incident has been resolved.