Resolved after 3 hours 33 minutes, on November 10, 2026.
All services are restored and currently under monitoring to ensure stability.
Update timeline
- investigating Nov 10, 2026, 07:18 AM UTC
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.
- monitoring Nov 10, 2026, 10:12 AM UTC
All services are restored and currently under monitoring to ensure stability.
- resolved Nov 10, 2026, 10:51 AM UTC
This incident has been resolved.
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