Pineapple Net incident

Multiple Sites

Resolved after 33 minutes, on November 3, 2026.

resolved Nov 03, 2026, 10:22 PM UTC

Electrical maintenance within the building caused a loss of power to network devices. Power has been restored, and services are back online

Started
Nov 03, 2026, 09:49 PM UTC
Resolved
Nov 03, 2026, 10:22 PM UTC
Duration
33m
Detected by Pingoru
Nov 03, 2026, 09:49 PM UTC

Update timeline

  1. investigating Nov 03, 2026, 09:49 PM UTC

    Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available. Sites Affected: 539 St Kilda Road, Melbourne 9 Commercial Road, Melbourne We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.

  2. resolved Nov 03, 2026, 10:22 PM UTC

    Electrical maintenance within the building caused a loss of power to network devices. Power has been restored, and services are back online

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