Piano.io incident
Piano Sandbox - Composer currently not working
Piano.io experienced a notice incident on May 6, 2026, lasting 17h 10m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 06, 2026, 01:17 PM UTC
We are currently experiencing an issue with Composer in our sandbox environment; the Composer module and experiences fail to load. Our team has identified the root cause and is actively working to resolve the issue. We will provide updates as more information becomes available.
- monitoring May 06, 2026, 01:43 PM UTC
The team has deployed a fix, and the issue has been resolved. Experiences are executing, and the Composer module is working normally. We will continue monitoring the remediation.
- monitoring May 06, 2026, 01:44 PM UTC
We are continuing to monitor for any further issues.
- resolved May 07, 2026, 06:28 AM UTC
This incident has been resolved.
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