Resolved after 42 minutes, affecting Publisher Dashboard - US - https://dashboard.piano.io and API Endpoints - US - api.piano.io and 1 more, on December 5, 2025.
Cloudflare has fixed the issue on their end (https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q), and we are now observing incoming requests on our systems again. We will continue to monitor the situation and provide updates if anything changes.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- identified Dec 05, 2025, 09:02 AM UTC
We are currently experiencing a service disruption affecting our services due to an outage on Cloudflare's side. As a result, clients may also experience difficulties logging into Piano dashboards. Our team is actively monitoring the situation. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as more information becomes available. For reference: https://www.cloudflarestatus.com/
- identified Dec 05, 2025, 09:10 AM UTC
We are currently experiencing a service disruption affecting our services due to an outage on Cloudflare's side. For reference: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q
- monitoring Dec 05, 2025, 09:17 AM UTC
Cloudflare has fixed the issue on their end (https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q), and we are now observing incoming requests on our systems again. We will continue to monitor the situation and provide updates if anything changes.
- resolved Dec 05, 2025, 09:30 AM UTC
This incident has been resolved.
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