Resolved on February 19, 2026, affecting SocialFlow.com Site uptime and SocialFlow publishing.
RCA report for the incident can be found at [**this link**](https://docs.piano.io/wp-content/uploads/2026/03/2026-02-19-RCA-Amplifier-degraded-performance.pdf).
Affected components
Update timeline
- resolved Feb 20, 2026, 10:12 AM UTC
On February 19, 2026 between 12pm and 10pm UTC, Piano experienced a production incident affecting Amplifier (Socialflow). The incident impacted compose box functionality for a subset of users (browser-dependent). Some users also experienced degraded UI performance. Additionally, publishing was affected for users who rely on the compose box for manual post publishing. The issue has been resolved by rolling back Socialflow Web to the previous release. We are currently investigating the root cause and will publish an incident report once the analysis is complete.
- postmortem Mar 12, 2026, 12:40 PM UTC
RCA report for the incident can be found at [**this link**](https://docs.piano.io/wp-content/uploads/2026/03/2026-02-19-RCA-Amplifier-degraded-performance.pdf).
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