Piano.io incident
[Piano Analytics] Incident supported by the on-call team
Major Vendor's status page →
Resolved after 2 days, on March 11, 2026.
The issue has been resolved and all Piano Analytics tools and interfaces are fully available. We are currently catching up the delay in real-time data retrieval.
Update timeline
- investigating Mar 11, 2026, 08:02 AM UTC
We are currently experiencing a production incident on Piano Analytics products. Please excuse us for any inconvenience caused.
- identified Mar 11, 2026, 09:01 AM UTC
We are currently experiencing delayed loading times for real-time data on a subset of customers.
- resolved Mar 13, 2026, 08:53 AM UTC
The issue has been resolved and all Piano Analytics tools and interfaces are fully available. We are currently catching up the delay in real-time data retrieval.
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