Piano.io incident

[Piano Analytics] Incident supported by the on-call team

Minor Resolved View vendor source →

Piano.io experienced a minor incident on November 26, 2025, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 08:26 PM UTC
Resolved
Nov 26, 2025, 08:37 PM UTC
Duration
11m
Detected by Pingoru
Nov 26, 2025, 08:26 PM UTC

Update timeline

  1. resolved Nov 26, 2025, 08:37 PM UTC

    Nov 26, 20:37 UTC Resolved - The issue has been resolved and all Piano Analytics tools and interfaces are fully available. We are currently catching up the delay in real-time data retrieval. Nov 26, 20:26 UTC Investigating - We are currently experiencing a production incident on Piano Analytics products. Please excuse us for any inconvenience caused.