Piano.io experienced a minor incident on December 2, 2025, lasting 10h 59m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Dec 02, 2025, 08:01 PM UTC
Dec 2, 20:01 UTC Resolved - The issue has been resolved, and crawling services are operating normally. Dec 2, 13:02 UTC Monitoring - Crawler processing is now functioning normally. However, we are still observing an approximate 4-hour delay. We are closely monitoring the situation and will update once the lag has been fully resolved. Dec 2, 09:02 UTC Identified - We are currently experiencing an incident where newly published articles are not crawled immediately due to an accumulated event lag. Our engineers identified the issue and promptly applied a fix. The system is clearing the processing backlog, and normal crawling should resume within a few hours.