Piano.io incident

[Piano Content] Crawling delay

Resolved after 10 hours 59 minutes, on December 2, 2025.

resolved Dec 02, 2025, 08:01 PM UTC

Dec 2, 20:01 UTC Resolved - The issue has been resolved, and crawling services are operating normally. Dec 2, 13:02 UTC Monitoring - Crawler processing is now functioning normally. However, we are still observing an approximate 4-hour delay. We are closely monitoring the situation and will update once the lag has been fully resolved. Dec 2, 09:02 UTC Identified - We are currently experiencing an incident where newly published articles are not crawled immediately due to an accumulated event lag. Our engineers identified the issue and promptly applied a fix. The system is clearing the processing backlog, and normal crawling should resume within a few hours.

Started
Dec 02, 2025, 09:02 AM UTC
Resolved
Dec 02, 2025, 08:01 PM UTC
Duration
10h 59m
Detected by Pingoru
Dec 02, 2025, 09:02 AM UTC

Update timeline

  1. resolved Dec 02, 2025, 08:01 PM UTC

    Dec 2, 20:01 UTC Resolved - The issue has been resolved, and crawling services are operating normally. Dec 2, 13:02 UTC Monitoring - Crawler processing is now functioning normally. However, we are still observing an approximate 4-hour delay. We are closely monitoring the situation and will update once the lag has been fully resolved. Dec 2, 09:02 UTC Identified - We are currently experiencing an incident where newly published articles are not crawled immediately due to an accumulated event lag. Our engineers identified the issue and promptly applied a fix. The system is clearing the processing backlog, and normal crawling should resume within a few hours.

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