Piano service disruption due to Cloudflare outage

Update timeline

1. resolved Dec 05, 2025, 09:30 AM UTC

   Dec 5, 09:30 UTC Resolved - This incident has been resolved. Dec 5, 09:11 UTC Monitoring - Cloudflare has fixed the issue on their end (https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q), and we are now observing incoming requests on our systems again. We will continue to monitor the situation and provide updates if anything changes. Dec 5, 09:10 UTC Update - We are currently experiencing a service disruption affecting our services due to an outage on Cloudflare's side. For reference: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q Dec 5, 08:47 UTC Identified - We are currently experiencing a service disruption affecting our services due to an outage on Cloudflare's side. As a result, clients may also experience difficulties logging into Piano dashboards. Our team is actively monitoring the situation. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as more information becomes available. For reference: https://www.cloudflarestatus.com/