Resolved after 7 hours 23 minutes, on December 24, 2025.
Dec 24, 21:44 UTC Resolved - The incident has been resolved. Dec 24, 14:53 UTC Monitoring - A fix has been implemented, and we're monitoring its results Dec 24, 14:43 UTC Identified - The issue has been identified and a fix is being implemented. Dec 24, 14:21 UTC Investigating - Piano platform is experiencing an elevated level of API errors. Our engineers are currently looking into the issue.
Update timeline
- resolved Dec 24, 2025, 09:44 PM UTC
Dec 24, 21:44 UTC Resolved - The incident has been resolved. Dec 24, 14:53 UTC Monitoring - A fix has been implemented, and we're monitoring its results Dec 24, 14:43 UTC Identified - The issue has been identified and a fix is being implemented. Dec 24, 14:21 UTC Investigating - Piano platform is experiencing an elevated level of API errors. Our engineers are currently looking into the issue.
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