Piano.io incident
Scheduled Maintenance: Ingress Controller Upgrade (EU region)
Resolved after 6 days 20 hours, on April 9, 2026.
Apr 16, 05:00 UTC Completed - The scheduled maintenance has been completed. Apr 16, 04:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 9, 08:16 UTC Scheduled - Piano is planning an infrastructure upgrade for the European region. This update is needed in order to modernize our ingress controller architecture by transitioning from ingress-nginx to F5 Nginx ingress. While we do not expect any impact, brief API disruptions (up to 15 minutes) may affect: Piano ESP API Endpoints Piano ESP Data Collection Piano ESP On-Site Recommendations Piano ESP Dashboard (EU) Timings: April 16, 2026 | 04:00 - 05:00 UTC
Update timeline
- resolved Apr 16, 2026, 05:00 AM UTC
Apr 16, 05:00 UTC Completed - The scheduled maintenance has been completed. Apr 16, 04:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 9, 08:16 UTC Scheduled - Piano is planning an infrastructure upgrade for the European region. This update is needed in order to modernize our ingress controller architecture by transitioning from ingress-nginx to F5 Nginx ingress. While we do not expect any impact, brief API disruptions (up to 15 minutes) may affect: Piano ESP API Endpoints Piano ESP Data Collection Piano ESP On-Site Recommendations Piano ESP Dashboard (EU) Timings: April 16, 2026 | 04:00 - 05:00 UTC
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