phoenixNAP incident
PHX - Backup as a Service (BaaS) - Veeam Cloud Connect
Critical Vendor's status page →
Resolved after 1 hour 18 minutes, affecting Backup as a Service (BaaS) - Veeam Cloud Connect, on August 2, 2024.
We are continuing to investigate this issue.
Affected components
Backup as a Service (BaaS) - Veeam Cloud Connect
Update timeline
- investigating Aug 02, 2024, 04:34 PM UTC
We are currently experiencing an issue with the PHX Veeam Cloud Connect (phxcloudconnect.phoenixnap.com) environment. We are actively troubleshooting and are engaging the vendor as needed. Impact - Clients may experience backup job and copy job failures.
- investigating Aug 02, 2024, 04:36 PM UTC
We are continuing to investigate this issue.
- investigating Aug 02, 2024, 04:41 PM UTC
We are continuing to investigate this issue.
- resolved Aug 02, 2024, 05:52 PM UTC
This incident has been resolved.
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